Privacy Policy
and Terms of Use

Privacy Policy

Living Group AS respects your privacy. This policy explains how we handle personal information when you visit livinggroup.com or contact us.

Who we are

Living Group AS is responsible for the personal information described in this policy.

Organisation number: 933 424 049
Address: Hausmanns gate 6, 0186 Oslo, Norway
Email: hei@livinggroup.com

When you contact us

When you contact us, we process the information you provide, such as your name, contact details and the content of your enquiry.

We use this information to respond and manage relevant correspondence. Our legal basis is our legitimate interest in handling enquiries and maintaining business communications. Where your enquiry concerns entering into a contract with us, processing may instead be necessary to take steps at your request before entering into that contract.

Providing information is voluntary, but we may need your contact details and relevant background to respond. Please avoid sending sensitive personal information unless necessary.

When you visit our website

Our website is hosted by Squarespace. Squarespace may process technical information, including your IP address, browser and device information, to deliver, operate and protect the website.

We use Squarespace analytics and Google Analytics to understand visitor numbers and how people use the site. This may include information about pages visited, visits and interactions, referring websites, approximate location, and browser or device type.

We use this information to understand our audience and improve the website. We do not use cookies for advertising, remarketing or targeting.

Cookies and your choices

Cookies are small files stored on your device. Our website uses necessary cookies to support its operation and optional analytics cookies to measure usage.

Necessary cookies do not require consent. Optional analytics cookies are used with your consent. You can accept or reject optional cookies through the website’s cookie controls and change your choice or withdraw consent at any time.

You can also delete or block cookies through your browser settings. Blocking necessary cookies may affect how parts of the website work.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

Service providers

We use Squarespace for website hosting and website analytics, and Google Analytics for visitor statistics. These providers process information in connection with their services.

You can read more about their handling of information here:

• Squarespace Privacy Policy

• Google Privacy Policy

Information you send us may also be processed through the communication services we use to receive and respond to enquiries.

We may disclose information where required by law or where necessary to establish, exercise or defend legal claims.

International processing

Squarespace and Google operate internationally, and information may be processed outside the European Economic Area.

Where this occurs, applicable data protection rules require a valid transfer mechanism, such as an adequacy decision or appropriate contractual safeguards. Further information about the providers’ international processing is available in their privacy policies. You can also contact us with questions.

How long we keep information

We retain enquiries and correspondence for as long as needed to respond, manage any resulting relationship and meet applicable legal obligations. Relevant information may be kept longer where necessary to establish, exercise or defend legal claims.

Technical and analytics information is retained according to the applicable service settings and cookie lifetimes. Retention periods can differ between technical logs, visitor-level analytics and aggregated statistics.

You can contact us for further information about retention or to request deletion of your personal information.

Your rights

Depending on the circumstances, you may have the right to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your information.

• Request restrictions on its use.

• Object to processing based on legitimate interests.

• Receive certain information in a portable format.

• Withdraw consent where processing relies on consent.

To exercise your rights, email hei@livinggroup.com. We may need to verify your identity before responding.

You may also lodge a complaint with the Norwegian Data Protection Authority, Datatilsynet.

External links

Our website includes links to external websites and social platforms. Their handling of personal information is governed by their own privacy policies.

Changes to this policy

We may update this policy when our services, practices or legal obligations change. The current version will be available on this page.